Privacy Policy

Privacy Policy

Last revised: June 2, 2026

This Privacy Policy applies to Timberline Contractors and the website located at timberlinecontractors.com. It describes how information is collected from visitors and how that information is used. By using the site or submitting a service request through it, a visitor accepts the practices described here. If the terms of this policy are not acceptable, the visitor should not submit personal information through the site.

1. Consent to Contact

When a visitor submits a contact form, quote request, or chat message — or otherwise sends information through timberlinecontractors.com — that visitor is agreeing to the transfer of that information as described in this policy. The visitor also agrees to be contacted by phone, email, or text message in connection with the submitted request.

Agreeing to receive calls or text messages is not required to purchase any service from Timberline Contractors. It is a separate, optional agreement tied only to communicating about the inquiry.

2. Analytics

Timberline Contractors uses anonymous, aggregate data to understand how visitors use timberlinecontractors.com — which pages are visited, how long visitors stay, and where traffic originates. This data does not identify individuals. Timberline Contractors does not sell browsing data or traffic information to outside parties.

3. Cookies

timberlinecontractors.com uses cookies and similar tracking technologies to remember visitor preferences and to gather basic information about how the site is used. Cookies do not contain personally identifiable information on their own.

Visitors can control or disable cookies through their browser settings. Disabling cookies may affect how some features of the site function.

4. External Links

timberlinecontractors.com may contain links to third-party websites, such as manufacturer product pages or industry resources. Once a visitor leaves timberlinecontractors.com by following one of those links, this Privacy Policy no longer applies. Timberline Contractors has no control over, and takes no responsibility for, the content or privacy practices of those external sites.

5. Changes to This Policy

Timberline Contractors may update this Privacy Policy at any time. When changes are made, the revised version will be posted on this page with an updated effective date. The current version is dated June 2, 2026. Continued use of timberlinecontractors.com after any revision constitutes acceptance of the updated policy.

6. Information Collected

Timberline Contractors collects information that visitors provide directly, including:

  • Name
  • Phone number
  • Email address
  • Service address
  • Project or service description

This information is gathered through contact forms, quote request forms, chat tools, and phone calls. The site also collects basic technical data automatically, including pages visited, referring URLs, browser type, and approximate location derived from IP address.

7. Retention

Timberline Contractors keeps submitted information only as long as necessary to follow up on a request, coordinate services, or satisfy applicable legal requirements. Once information is no longer needed for those purposes, it is removed from active records.

8. How Information Is Shared

The contact details and project information a visitor submits through timberlinecontractors.com are shared with the local service professionals and business partners in the Chinatown, CA area who are positioned to respond, provide quotes, and carry out the requested work. These are established businesses that operate on their own — Timberline Contractors does not direct their operations, and they may reach out to the visitor directly regarding the submitted request.

Information may also be disclosed when required by law or in response to a valid legal process.

9. Visitor Choices

Visitors have the following options regarding their information:

  • Opt out of text messages: Reply STOP to any text message sent in connection with a request submitted through timberlinecontractors.com.
  • Ask what is on file: Visitors may request a summary of the personal information Timberline Contractors holds about them.
  • Request deletion: Visitors may ask that their information be deleted by using the contact page at https://timberlinecontractors.com/contact-us/.

Timberline Contractors will respond to such requests within a reasonable time. Some information may be retained if required by law or to resolve an open matter.

10. Contact

Questions or concerns about this Privacy Policy can be directed to Timberline Contractors through the contact page at https://timberlinecontractors.com/contact-us/.

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